logo dark logo light logo
  • Home
  • Order
    • Order Cargenta Brain
    • Order Internet Data
  • Solutions
    • Individuals
    • Fleet Companies
  • How it Works
    • Devices
    • Mobile App
    • Installation
  • About Us
  • Contact
  • Login
logo dark logo light logo
  • Home
  • Order
    • Order Cargenta Brain
    • Order Internet Data
  • Solutions
    • Individuals
    • Fleet Companies
  • How it Works
    • Devices
    • Mobile App
    • Installation
  • About Us
  • Contact
  • Login
mobile-logo
  • Home
  • Order
    • Order Cargenta Brain
    • Order Internet Data
  • Solutions
    • Individuals
    • Fleet Companies
  • How it Works
    • Devices
    • Mobile App
    • Installation
  • About Us
  • Contact
  • Login

Installation

  • Installation Instructions

Troubleshoot

  • My Cargenta Brain lost connection. What should I do?
  • Vehicle data does not refresh for my iOS device
  • I see Error 105. What do I do?
  • I installed Cargenta Brain but the app shows “No data”.
  • How to manually troubleshoot via Bluetooth

General

  • Cargenta Geofence vs Secure Car
  • Driver Score Explained
  • Can I use my own Sim Card?
  • Where is my OBD port?
  • Can I use Cargenta Brain on a second vehicle?
  • How to change the vehicle in the mobile app
  • Can I use the application on more than one device?
  • How to connect Cargenta Brain via Bluetooth
View Categories
  • Home
  • Knowledge Base
  • Troubleshoot
  • Vehicle data does not refresh for my iOS device

Vehicle data does not refresh for my iOS device

If you are an iOS user and the vehicle data does not update in the mobile app, make sure that the Background App Refresh is enabled for Cargenta app:

  1. Open the Settings menu and select General
  2. Scroll down and tap Background App Refresh
  3. Now you should see a list of every app that has permission to idle in the background
  4. Check if the switch for Cargenta is enabled. If not, please turn it on

Updated on February 16, 2026

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
My Cargenta Brain lost connection. What should I do?I see Error 105. What do I do?

Powered by BetterDocs

logo

Email: support at cargenta.com

Company

  • About Us
  • Contact
  • Forum
  • FAQ
  • Knowledge Base

Services

  • Individuals
  • Fleet Companies
  • Mobile App
  • Devices

Legal

  • Terms & Conditions
  • Privacy Policy

Copyright © Cargenta 2025