Connecting to Cargenta Brain via Bluetooth is only possible for Android devices.
Unfortunately, Apple restricts Bluetooth classic on their iOS devices so you must use an android phone/tablet.
Instructions #
- Tap on the vehicle in the Cargenta app, then select Bluetooth
- Select: 2. Enable Bluetooth (if disabled)
- Press the Find Your Cargenta Brain button.
- Once the available devices show up, you need to select the “Cargenta” one.
Do not select Cargenta_LE. - The default pairing pin code is 7788.
- Once successfully paired, you should see the Bluetooth menu with several tabs – Connected, Device, Vehicle, Config.
- Select Config tab from the bottom menu
- Then from the top right side select Issue Report
- You can select any of the issue options from the dropdown menu depending on the problem you are facing
- Press the Green Button labeled Record Extended Log
Note: Skip this step if you Cargenta Support haven’t requested you to send Extended Log! - The device will first fetch the regular logs. Then 90-second timer will start on the screen during which the device will fetch additional device data.
Note: Skip this step if you Cargenta Support haven’t requested you to send Extended Log! - Once ready press the Send button.
