Troubleshoot
5 articles
My Cargenta Brain lost connection. What should I do?
Last Updated: February 16, 2026If your Cargenta Brain lost connection, please follow the below steps: Internet Status Make sure your Internet Status is Active: Connection...
Vehicle data does not refresh for my iOS device
Last Updated: February 16, 2026If you are an iOS user and the vehicle data does not update in the mobile app, make sure that the...
I see Error 105. What do I do?
Last Updated: February 16, 2026Error 105 shows that the device is already assigned to another user profile so it cannot be assigned to a second...
I installed Cargenta Brain but the app shows “No data”.
Last Updated: February 16, 2026Cargenta Brain sends data to your phone via Internet, so it might take some time for the device to acquire network...
How to manually troubleshoot via Bluetooth
Last Updated: February 16, 2026Connecting to Cargenta Brain via Bluetooth is only possible for Android devices. Unfortunately, Apple restricts Bluetooth classic on their iOS devices...