FAQ

Cargenta: Frequently Asked Questions

Questions about Cargenta?

We’ve got answers.

What is Cargenta?

aCargenta is innovative company producing smart IoT devices called Cargenta Brain, which any car owner can install in their automobile.

 

Cargenta Brain devices allow to connect any car to a smartphone and literally convert the vehicle into a smart car.

What services are available with Cargenta Brain?

aThe following services are available via our Cargenta App or Cargenta Website:

  • Read Vehicle Fault Codes (DTCs)
  • Clear Vehicle Fault Codes (DTCs)
  • 24/7 Vehicle Health Monitoring
  • Remote Vehicle Diagnostics
  • Live GPS Location Tracking
  • Location & Route History
  • Maintenance Reminders
  • Maintenance History
  • Live Vehicle Sensor Data: Speed, RPM, Calculated Load Value, Coolant Temperature, Fuel System Status, Short Term Fuel Trim, Long Term Fuel Trim, Fault Codes & more
  • Automatic Notifications in case of: Technical Problem, Crash, Theft, Towing, Over speeding, Geofence Breach, Battery Failure, Car Movement, Engine Start, Maintenance Due & more
  • Reports: Fuel Consumption, Average Speed, Top Speed, Mileage Driven, Route, Driving Behavior & more
How much does it cost?

aWe sell the Cargenta Brain devices and an Internet Data Service in a bundle.

All other services provided by us are free of charge. This includes both the web and mobile applications.

 

In order to enjoy the our services, it is advised to purchase one of the Cargenta Brain devices we produce.

 

The price of all devices along with the applicable Internet Data  Plans can be checked here.

How can I purchase?

aCurrently, the Cargenta Brain devices are not available to the general public.

 

We will launch a Kickstarter campaign very soon and you will be able to get your unit by supporting our crowdfunding campaign.

 

You can subscribe here to receive free gifts, priority shipping and the latest news about the launch of the crowdfunding campaign.

 

After the crowdfunding is complete, you will be able to purchase the Cargenta smart devices from our order page.

Do you ship to my country?

aWe ship to the following countries:

 

Albania, Algeria, Armenia, Australia, Austria, Bahrain, Bangladesh, Belgium, Bulgaria, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Isle of Man, Israel, Italy, Japan, Kazakhstan, Kuwait, Kyrgyzstan Republic, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Moldova, Mongolia, Montenegro, Myanmar, Namibia, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Palestine, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, United States, Uzbekistan and Vietnam.

Will the Cargenta devices work with my automobile?

aOur devices are compatible with all automobiles produced after 1996.

 

All supported car makes produced after 1996:

 

Abarth, AC Cobra, AC Propulsion, Acura, Alfa Romeo, Alpina, American Motors, Artega, Asia Motors, Aston Martin, Audi, Bentley, Bitter, BMW, Bolwell, Borgward, Brilliance, Bufori, Bugatti, Buick, Cadillac, Callaway, Caterham, Chevrolet, Chrysler, Citroen, Cupra, Dacia, Daewoo, Daihatsu, De Tomaso, DeLorean, DFSK, Dodge, DS Automobiles, Ferrari, Fiat, Fisker, Ford, Gemballa, GMC, Hamann, Holden, Honda, Hummer, Hyundai, Infiniti, Isuzu, Iveco, Jaguar, Jeep, Kia, Koenigsegg, Lada, Lamborghini, Lancia, Land Rover, LDV, Lexus, Lincoln, Lotus, Mahindra, Maserati, Mastretta, Maybach, Mazda, McLaren, Mercedes-Benz, Mercury, MG, Micro, Mini, Mitsubishi, Morgan, Nissan, Oldsmobile, Opel, Pagani, Panoz, Peugeot, Piaggio, Plymouth, Polestar, Pontiac, Porsche, Proton, RAM, Renault, Rolls-Royce, Rover, Saab, Saleen, Santana, Saturn, Scion, Seat, Shelby, Skoda, Smart, Spyker, SsangYong, SSC, Subaru, Suzuki, Talbot, Tata, Tesla, Toyota, TVR, VAZ, Volkswagen, Volvo, Westfield and Wiesmann.

What phones/tablets can the mobile application be installed on?

aThe Cargenta mobile applications are compatible with Android and iOS devices.

How can I contact you if I need support?

aYou can get in touch with us via our contact page here.

What data do you collect and how is my privacy protected?

aAny data that we collect is shared with us via your explicit consent and only for the purposes of providing our services.

 

We do not share data with any third parties.

 

The data we collect, in order to provide services is: GPS coordinates and vehicle sensor data.

 

Cargenta is a strong advocate of online data privacy, therefore we allow our users to have full control over their data.

Every user have the possibility to review the information shared with us via the mobile app and enable/disable any specific data set, they wish to keep private.

 

Our Privacy Policy can be found here.

Contact Us

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Documentation

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Support

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Office Hours

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